Calls

Iesha Ping from Cambridge Ice Arena called in regards to their septic tank.

She stated they were unable to get a call out due to overdue invoices however their accounts team are sorting it.

They are in desperate need for someone to empty the tank as it is backing up into the building now.

Address: Cambridge Ice Arena, Newmarket Road, Teversham, Cambridge, CB5 8AA

I tried to transfer the call, but there was no response.

Please could you call back on 07404 097890.

Sarah from Hastoe Housing Association called regarding a property where sewage is backing up into their garden again.

She said that she has called regarding this before and you have had to attend the property and she needs an update.

Postcode: TN25 4AD

I tried to transfer the call but there was no answer.

She asked that you shut the work order down on the portal if it has been dealt with.

Please could you call back on 0300 1232250.

Dan Palmer from Dan Palmer Drainage called to speak with you in relation to a quote he has received from you.

He would like to order the parts.

I attempted to transfer the call, however there was no response.

Please could you call back on 07825 757896.

Matt Clarke called to speak with you regarding the work your engineers are currently completing on his tank.

He would like to confirm that the tank is also going to be jetted and emptied as planned.

Postcode: DE65 5SR.

I tried to transfer the call, however there was no answer.

Please could you call back on 07515 067698.

Mick Wooderson from Aquacare Services called to speak with you in regards to a quote for the part and delivery of 2 pretrial drive wheels for a F1 disc.

Email: info@aquacareservices.co.uk

Please could you call back on 07837 857915.

Peter Wilson from Wilson and Sons called in regards to a quote for the pumping station.

I tried to transfer, however there was no answer.

Please could you call back on 07498 479866

He advised that you have his email address.

Jeff Cox from Waterco called to speak with you to place an order for delivery tomorrow.

There was no reply on transfer.

Please could you call back on 07907 062009.

Mark Watts from Mark Watts Drainage called to speak with you

Postcode: BN27 3SS

Please could you call back on 07990 553747, he was on a very poor line and I was unable to take further details.

I’ve tried to transfer the call however there was no reply from your line.

Helen Wilson from Tony Wilson Septic Tanks called price.

She stated she would email you.

Transferred Nqobile

Dan from Eurotech called.

He is at Daisy Cottage currently, where they have removed 1000 Gallons so far. He advised there is more and he wondered what to do.

I tried to transfer but there was no reply.

Please could you call back on 07871 055218.

Transferred Connor

Danny Swinsco from Euro Tech called to speak with you in regards to Daisy Cottage.

Please could you call back on 01636 611776.

John Stanhope called again.

He advised that they are having an issue with their septic tank and pump and it is now getting very full.

Postcode: LE16 8YW

I tried to transfer the call, but there was no response.

Please could you call back on 07764 776669.

Nicolai Schwab called to book in a Service for their Treatment Plant.

Postcode: OX2 9BG

I tried to transfer but there was no reply.

Please could you call back on 07811 121300.

Mark Adams from The National Horse Racing College - DN11 0HN called to speak with someone in relation to a quote he would like for a new system.

I tried to transfer the call however there was no answer.

Please could you call back on 01302 861000 and ask for him.

Mr Bowmer called looking to ask if he can pay his invoice by credit card.

The invoice number is 37821.

I tried to transfer the call, however there was no answer.

Please could you call back on 07831 338874.

Transferred Paul Dolling

Chris Walton called.

He purchased a JDK150 C Pump from you in the past and is now looking for a replacement please.

I tried to transfer his call put there was no reply.

Postcode: DL2 1DS

Please could you call back on 07793 401922 as soon as possible as he needs an urgent price and delivery estimate.

Email: chriswalton884@gmail.com

Andrew Caldera called to speak with someone to see if the engineer is going to visit today or if it will be on Friday.

Postcode: NG125JH

I tried to transfer the call however I had no response on the line.

Please could you call back on 07949 492989.

Peter Ridley called

He would like to arrange a service for his system.

The caller is frustrated that he has to reach out to you every year to arrange the service.

Postcode: PE7 2ED

I tried to transfer the call.

Please could you call back on 07563 739777.

Vineet Joshi called they have purchased a house and you serviced the sewage system previously.

He advised the old owner has fowarded him an email from yourself advising the service is due.

Postcode: OX13 5QL

Email: v.joshi2@nhs.net

Please could you call back on 07914 395997, please can you leave a voicemail if he is unable to answer.

John Stanhope called

He advised that they are having an issue with their septic tank and pump

Postcode: LE16 8YW

I tried to transfer the call.

Please could you call back on 07764 776669

Hafsah from Hastoe Housing called to book a job as the drain is overflowing with raw sewage at 26 Perryfields, Braintree, CM7 1FW.

The tenant is Miss Edwards, please contact her on 07817 153712.

Monica from The National Trust called.

She will call another contractor as I was unable to get through on transfer

Lucy from Hastoe Housing called saying the customer by the name of Edwards from CM7 1FW had sewage pouring outside their property.

Apologies, I did not try to transfer, but if you can call her back on 0333 3239932.

This was a Silent Call

Terry Bedford from PO22 0BU called about booking a service.

He had a message advising him to call to book it in.

Please could you call back on 01243 553817

Edward Fowler called concerning the system that is installed for

1-4 Southdown Court, St. Leonards Road, Winchester, SO23 0QX

He stated that there is an alarm sounding for 1 & 3.

Please could you call back on 07947 365030.

Mrs Hanlon called as their pump chamber is tipping to the side and they wondering what they can do to stop this urgently.

Upon transfer there was no reply.

The postcode is WR114NS

Please could you call back on 01386 247665

Matthew Clarke called

He advised his plant has broken down, he had a loss of rotation warning and the vale is not spinning

Postcode: DE65 5SR

I tried to transfer the call

Please could you call back on 07515 067698.

Pari Quyam called to speak with you in regards to an email conversation.

I tried to transfer the call.

She declined to leave her phone number.

URGENT

Lacey Patterson from Far Fillimore Care Home called again asking for a date to get their septic tank and fat traps emptied.

Full address is Far Fillimore Rest Home, Wood Lane, Hanbury, Burton-on-Trent, DE13 8TG

No reply on transfer.

Please could you call back on 01283 812180

Paul Wolferstan called

He advised it was in regards to collecting the faulty pump.

Postcode: B79 0AE

Please could you call back on 07802 643168 or send an email.

Lynne Sears called looking to discuss an invoice.

She advised that it was urgent and that she needed to hear back today, but she did not elaborate.

Apologies, as Helen is not working today I have directed the call to yourself.

Postcode: S43 1PT

Please could you call back on 07955 752943.

Neil from Central Electrical called in regards to an invoice he has been trying to send, but it keeps bouncing back. He mentioned he had been sending it to Helen Marshall's email and I advised she had actually left the company. He advised he would send it to enquiries@mpcservices.co.uk instead.

For your reference the number they called on is 07860 889797.

Lacey Patterson from Far Fillimore Care Home called asking for a date to get their septic tank and fat traps emptied.

She advised that they need to know ahead of time due to access restrictions.

Full address is Far Fillimore Rest Home, Wood Lane, Hanbury, Burton-on-Trent, DE13 8TG

Please could you call back on 01283 812180.

Ro Holldan called regarding a email he received with a link to pay his bill by card.

When he pressed the link to pay it asked him to sign in however, he does not have any sign in details.

Please could you call back on 07767 230900.

Apologies Moneypenny was unsure where to direct this call.

Lynne Sears from S43 1PT called asking to speak to someone about her gold contract.

Upon transfer there was no answer.

Please could you call back on 07955 752943 before 2pm.

Helen Groves from MK46 4HL called to book in for a service that you have recently quoted for.

I tried to transfer the call, but there was no reply.

Please could you call back on 07989 514658

Transferred John Evans

John Clifton called regarding his Klargester sewage treatment system which is not functioning properly. You have serviced it previously.

Postcode: SG11 2PG

I tried to transfer the call with no reply.

Please could you call back on 07771 766810.

Email: johnclifton@live.co.uk

URGENT - REPEAT CALLER

Peri Qayum called to speak with you regarding a survey report. She advised she has been calling since yesterday to try and speak with Kirsti or one of her colleagues but she hasn't had a reply.

Address: 448 Haslucks Green Road, Shirley, Solihull, B90 1DE

I tried to transfer the call but there was no reply.

Her line was silent on my return.

For your reference they called from 07402 294442

Robin Harries called again as he is returning a missed call.

Post code - OX11 9ND

As I was on the transfer attempt, the line disconnected.

Lyn Harris from 1a Power Rod UK Limited called to speak with you.

I attempted to transfer the call, however there was no response.

He will call back in 30 minutes.

For your reference, the number he called from is 07713 070332.

Paul Kent from MB Drainage called to speak with you.

Please could you call back on 07919 500408.

REPEAT CALLER

Matt Cox from Waterco called to speak with you regarding ordering some spare parts. He phoned yesterday and hasn't had a response.

I tried to transfer the call, however there was no answer.

Postcode: WA2 7TH.

Please could you call back on 07774 312850.

Email: matt_22_@hotmail.co.uk

Helen Wilson from Tony Wilson Septic Tanks called to speak to yourself in regards to a quote.

Please could you call back on 07713 312579.

Wayne Holness from Rethink Mental Illness called as he needs you to send the invoice on a pdf.

He advised you have his email.

For your information they called from 07775 664824.

Jo Horsley called

She would like to make a payment.

Postcode: DE55 6EH

She will call back.