Just moved in and we think this is a Pump Station. Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We have scheduled this for Wednesday 20th May 2026 and added to our routine service database. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

***booked for 17th June 2026 - 8am*** Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Unit not working Detailed: Callout to your off mains drainage system. Includes one hour onsite. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

2 man due to lids.

Invoiced on #38068 - x4 visits on this invoice: H029604 is the PO

PO-1800762 Tanker will be there late morning, customer is aware Standard service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

**need parts from remedial shelf** purchase order 450024800 2No Contactors 2No Auxillary contact block 1No engineer on site for an extra hour 6No fuses Following our recent site visit, our engineer has advised that additional works are required on your sewage system. Please note that the attached quotation is based on these works being carried out at the same time as your next scheduled service. If you would prefer for the works to be completed separately, please let me know and I will be happy to provide a revised quotation. Currently this allows for the engineer to spend an extra hour on site on top of the service. (This does not include the cost of the service) If you have any questions, feel free to get in touch.

MUST BE 8AM - Your routine service for your off-mains drainage system is due in June 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom. Booked for 8am on Tuesday 9th June

Austin will be with you for training Site visit to assess works required for main treatment works - AquaMax unit

Invoiced on #38068 - x4 visits on this invoice: H029604 is the PO

2No Engineers on site for up to 4 hours 2No Brass swing check valve 4No Orange float 1No Klargester beacon 1No Klargester panel 1No Ba top pulley 1No Ba bottom pulley 1No Lowara doc 7 1No Lowara doc 3 Following on from our recent site visit, our engineer has advised that further works are required on your sewage system.

2No Waste water engineers on site for up to two hours Confined space equipment 2No Replacement pumps 1No Red panel led 2No D-linksLifting chain (6m) 2No Sets of double guide rails 2No Top guide rail brackets Following on from our recent site visit, our engineer has advised that further works are required on your pumping station.

Further to our recent telephone call please see the quotation below for the requested motor, gearbox and Engineer to install. As we have not attended site recently we can not confirm this is the full scope of works required. If the unit has not been rotating for a few weeks a tanker and jetter maybe required to empty the system and jet the bales.

We will be in until midday and then back around 3ish. Happy for the service to happen if we’re out - the tank is passed the house in the back garden Detailed: Standard service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Carry out site survey. Rosemary was passed onto us by ADP. her daughter lives in one of the properties and the other property is empty. They need to connect onto the mains and need our help with the applications side. For the applications, I need drawings, will have to order a sewer legend. Thinking both properties join waste onto a central manhole to then go to the sewer. Please call me from site

Detailed: Standard service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

A preliminary visit will be carried out to assess the system, collect the necessary details, and provide a quotation to restore it to a suitable working standard. The cost of this initial visit will be refunded should you choose to proceed with the recommended works (excluding tanker costs). This refund will be included in the next quotation. This quotation also includes the provision of a tanker on site to empty the tank, allowing for a more thorough inspection and accurate assessment of the required works.

Detailed: Standard service to your off mains drainage system. Includes one number wastewater engineer onsite for up to one hour, travel & mileage. Any additional parts or labour required will be agreed with you onsite before any additional costs are incurred.

Detailed: Your routine service for your off-mains drainage system is due in May 2026. This service includes one wastewater engineer attending onsite for up to one hour, along with all travel and mileage costs. If any additional parts or labour are required, these will be discussed and agreed with you onsite before any extra costs are incurred. We will contact you over the coming weeks to arrange a convenient date to ensure your system is serviced on time. If you have preferred dates, please let us know by accepting the quotation and entering your availability. If you have any questions or need further information, please don’t hesitate to contact us on 01773 767612 or via email at enquiries@hec.co.uk. Thank you for your continued custom.

Passing visit to take sample - please check plates and take photos