ISO

NCL-2026-0011

Tanker unable to access site

Summary

Logged Date
2026-03-31
Owner
Shaun
Party
4 Valley View, S26
Area
-
Priority
Standard
Resolved Date
2026-05-05
Signed Off By
-

Problem

Tanker was unable to access site - Charles report says good access and parking with only needing 10m of hoselay

Investigation And Action

Corrective Action

Toolbox talk/training for engineers on assessing tanker/access during surveys; practical guidance to check approach and turning requirements.

Customer Feedback

-

Root Cause

Survey did not adequately assess site approach and vehicle access constraints.

Preventative Action

Include access checks in survey checklist and job ticket notes so crews are prepared.

Review Effectiveness

Toolbox talk assigned to Rob; pending delivery.

Status Update

Use this panel for all status changes. Main edit form does not change status.

Status History
FromToChanged AtByNote
InitialResolved2026-05-05 21:11:19management reviewTranscript summary: Tanker unable to access site despite report indicating good access; site approach/lanes cause difficulty. Team agreed surveyors should review access beyond immediate driveway and engineers need awareness. Toolbox talk and survey checklist action logged. Root cause check: partial - Clear deficiency in survey thoroughness; straightforward corrective actions assigned but requires training completion.
-Initial2026-03-31 11:01:58anonymous-