ISO

NCL-2026-0070

Rob reports that Muker hasn't been done right prior to his visit

Summary

Logged Date
2026-03-26
Owner
-
Party
/system/view-as
Area
Quality
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

Rob reports that Muker hasn't been done right prior to his visit

Investigation And Action

Corrective Action

Update the drawing register and provide controlled access; update GA and CE/range drawings to show access points and connection details.

Customer Feedback

-

Root Cause

Out-of-date or incomplete drawings and GA causing incorrect on-site connections/installation details.

Preventative Action

Implement drawing version control, controlled access and training for those who retrieve drawings; system to confirm and notify owners when drawings are updated.

Review Effectiveness

Pending Gary's updates and granting of appropriate access controls.

Status Update

Use this panel for all status changes. Main edit form does not change status.

Status History
FromToChanged AtByNote
InitialIn Review2026-05-05 21:11:19management reviewTranscript summary: MUKA / SEN21 airline connection issues logged as NCL-2026-0070. Problem linked to drawings/version control and lack of clear GA showing access. Action: update drawing register and GA to show required access points and distribute appropriately. Action assigned to update drawing register and GA; follow-up with Gary. Root cause check: partial - Discussion identified documentation/version control as primary cause; effectiveness depends on completion of drawing updates and access controls.
-Initial2026-03-26 12:43:47system migrationMigrated from retired system issues flow (#13)