ISO

NCL-2026-0096

kingswood centre , Andrew Bridge / Niall Ashford

Summary

Logged Date
2026-05-14
Owner
Rob Preston
Party
no
Area
Quality
Priority
Standard
Resolved Date
-
Signed Off By
-

Problem

Tricky to find use inv 36011 . Works carried out 07/25 but invoice not paid ,no info on job sheet , chased payment early 26 , cust noted pipe damaged while working onsite but no comms ? cust wanted pipe repairing but not followed up , offered repair 05/26 cust advised gone elsewhere to get sorted . processes not followed ,poor comms

Investigation And Action

Corrective Action

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Customer Feedback

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Root Cause

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Preventative Action

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Review Effectiveness

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Status Update

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Status History
FromToChanged AtByNote
-Initial2026-05-14 07:01:56anonymous-