Project Activity

GRN3996 - Return of Incomaster from Gwernllwyn Care Home. The machine is unused and remains in its original box and packaging. The customer ordered it but no longer requires it.

GRN3997 - Marie Curie (Penarth) Two Panaway DS units are being returned to Ross until the customer has completed the necessary pipework adjustments required prior to installation. Once the pipework has been addressed, we will arrange for the machines to be redelivered.

GRN3400050 RED FUNNEL IOW SOUTHAMPTON FERRIES 914-018104 ORDER 87151 FOR WARRANTY INVESTIGATION

GRN340058 DWR CYMRU CLEHONGER AND PONTRALIS 302 QTY 2

GRN3981 - Musgrove Park Hospital. Motor being returned - Motor S/N = L124057790009068. Reason for return: The motor is high current on empty cycle.

GRN3995 – Return of 402-105222 Mechanical Assembly 1PH Spares Kit. The customer originally ordered the incorrect phase; a 3PH unit has now been dispatched as a replacement.

GRN3994 - Return of 1ph Quattro Motor from Darran, Haigh engineer.

GRN3993 - Jamie Lightfoot, Haigh Service Engineer, visited Ross while passing through to collect spare parts and returned two motors.

grn3400046 TRENCHARD ANCALA 302 ACE PUMP RETURN USED

GRN3992 - Steve Williams has returned a 75-01 Path Dispomastic from Morriston Hospital, serial number 3328. During normal operation, the unit’s motor was found to be overheating. As the fault is covered under warranty, a replacement disposal unit will be fitted.

GRN3400044 INDUSTRIAL PUMPS HELPERBY COLLECT NEW UNIT 86179 201 900STX051700 (INCORRECT AS SERIAL NO NOT PROVIDED BY CUSTOMER) CORRECT UNIT REF 86699 400STX052120

GRN3979 - Birmingham City Council - S/O 84365. Despatch Note: D-110777. 1 off 950-106015 being returned back to Haigh. Incorrect model ordered. Not used and in original packaging.

GRN3991 - The UV macerator for Allhydest BV, The Netherlands was damaged in transit and returned back to Haigh for inspection and strip down to build the next machine. Sales Order: S-085117 and Despatch Note: D-111783.

GRN3990 - Wendy returned to Despatch today (14/07/2025) - The old Dispo at Coventry in case Ryan/Stewart wanted to look at it. We believe that a foreign object went through it so not sure they need to see it now.

GRN3989 - Wendy returned to Despatch today (14/07/2025) - A Control Box for the Disposamatic at Coventry that wasn't required. Sales order: S-085415, Despatch Note Number: D-111724.

GRN3988 - Andrew Sewell has bought a Whoopsie Away motor back from a Whoopsie W.A.0157 to Whitecroft which had failed in its warranty period. Stewart Thurlow would like to investigate.

GRN3987 - Shannon has arranged for a machine to be returned to Whitecroft from New Cross Hospital, C22 Ward. The machine’s serial number is 1153G-4012. Adam visited the machine on 12th June 2025 and found that the control panel was burnt out and requires replacement. Following a…

GRN3986 - Afos Limited - AFOS Limited has sent back a Dispo 75-01, which I think is currently in Stores with a cracked casing. Could we please investigate this and determine if we need to provide the customer with a replacement Dispo or if it can be repaired. S/O S-084688, Despa…

GRN3984 - A Quattro from Whiston Hospital, Taylor Woodrow - 933X111565 is being sent back to Haigh, still unopened and in its original packaging. The customer has requested a single phase supply instead.

GRN3983 - Adam has returned a 404-111566 Motor (new) which was leaking from Arrowe Park Hospital. Despatch Note: D-111014.

GRN3400043 SOUTHERN WATER 86621 SERVICE EXCHANGE RETURN OF OLD UNIT SP19932 101431C-009 LS304

GRN3400042 NEW RETURNED FROM IND PUMPS. 86401/D-112647 GREAT HABTON (904-052421 LS303 SINGLE PHASE) AND FRIDAYTHORPE 85716/D-112220 900STX051700 S201 904-051407 (TO BE CREDITED)

GRN3977 - Multiplex Global - 75-01 Path Disposamatic 230/1/50. Sales Order: S-083754. This was supplied to the customer in November 2024. The motor has burnt out.

GRN3982 - Torbay Hospital. Motor being returned - Motor S/N = L124051760014128. Reason for return: The motor is high current on empty cycle. SN 1154G-1177

grn3400035 warranty claim for loud gearbox, llanarth brush screen

GRN3400034 RED FUNNEL 86144 WARRANTY OF 83471 HVL150 914-018104 RETURN OF OLD UNIT FOR INVESTIGATION INTO MECHANICAL SEAL LEAKING

GRN3400033 SOUTH WEST WATER SHERFORD SERVICE EXCHANGE RETURN OF OLD UNIT REF 86117 901STX109180 65514 302 ACE PUMP

GRN3400032 SOUTH WEST WATER BRANDNINCH SERVICE EXCHANGE RETURN OF OLD UNIT REF 86096 901STX109180 49162 302 ACE PUMP

GRN3400031HYDRO INTERNATIONAL LUDHAM 85918 SERVICE EXCHANGE 402SX052421 LS303C RETURN OF OLD UNIT 901-051680 LS301T

GRN3400030 RED FUNNEL 83092 RETURN OF HVL 914-018104 HVL 150 FOR INVESTIGATION INTO MECHANICAL SEAL LEAKING Q26190 QUOTE FOR REPAIR REQUIRED

GRN3400029 BRUSH ARM RETURNED FROM KELLOE, BENT NOW REPLACE UNDER 85833, FOR INVESTIGATION, CUSTOMER COMPLAINT

GRN3400027 SEVERAL UNITS RETURNED WELSH WATER PLEASE UPDATE WITH SERIAL NUMBERS

GRN3400025 SOUTH WEST WATER COLDROSE ACE PUMP 302

GRN34000124 RETURN CUSTOMER UNKNOWN FROM ARFON REWINDS REF S-064490-H28612 2017 109180C-036 SERVICE EXCHANGE RETURN

GRN34000123 SCOTTISH WATER SERVICE EXCHANGE REF 47693 1100085C-003 153 ACE PUMP D90 145 IMP OLD RAYNE REF Q26017 SVE EX 302STX110085

These 3 machines have been returned to stock on EFACs GRN3978 - Dalkia Engineering - S-084386 - 3 x 931X111565 Returned back to Haigh and to be booked back into stock and use them for other orders. We weren’t aware that their delivery date is not until the 1st of August 2025 and…

These 3 machines have now been returned to stock on EFACs GRN3985 - 3 x Quattro 931X111565 returned back to Haigh to be tested and booked back into stock. The macerators have not been used and in original packaging. The customer ordered the incorrect phase. Reference: SI-125975…

GRN34000122 ANGLIAN WATER 85675 HUNDON WARRANTY INVESTIGATION OF 81794 900S024013

GRN34000121 MACIPUMP RETURN HYDRO 75339 202 MACIPUMP 900STX052240. CUSTOMER TO RETURN.

GRN 3400103 SOUTH WEST WATER 84390 TREGESEAL PARTS CUSTOMER RETURN REF PO G11762 901-055430 741 ACE BRUSH ARM & 400-061030 2ND GEN PIN & BUSH KIT (PARTS NOW SUPPLIED UNDER 85110)

GRN3400101 ALPHEUS CRANFIELD UNI 85500 WARRANTY OF 82400 900S020413 ACM 0.25KW MOTOR

GRN 34000102 IND PUMPS SERVICE EXCHANGES VARIOUS, PLEASE UPDATE ONCE RETURNED, CUSTOMER DUE IN WEDNESDAY 23/7/2025

GRN3400099 SERVICE EXCHANGE 85304 SOUTH WEST WATER 902STX109213 (HAIGH COLLECTING)

GRN3400100 FLOW RETURN SENT IN ERROR 83647 903STX052300 RETURN TO STOCK ONCE CHECK PLEASE

GRN3980 - 1154F-1008 Panaway DS (230/1/50) - 1154F-1008 / MON0069

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grn3400098 PONTHIR 901STX109213 QTY 2 SERVICE EXCHANGE CUSTOMER RETURNING REF 78499-H29919 & 77813-H29728 & LLANDOGO 83278 S/W3199 302STX110085

grn340097 907stx051007 3500450910 1.000 EACH 400 MAXIFLOW Service/EX CARDIFF 360MM IMP FF CUTTERS MULTI HOLE 84947

GRN3400096 SOUTHERN WATER SIDDLESHAM SERVICE EXCHANGE 901STX107119 REF 49887/H27236 & 84899

grn34000095 southern water returns 903STX052300 S/E SP66389 Thornham 70529- h29167/903stx052300/302

grn3400093 various wessex water service exchange returns returned 3/4/2025, please advise what returned please

GRN 3526 St Peter's Hospital - Quattro Manual Latch

GRN3569 - 2017A-1-230-1563 Refurb

GRN3568 - Nemko - Solo IP Testing

GRN 3525 Redcar Primary Hospital - Quattro Vanguard Original 2017B 400/2/50

GRN 3527 - Matsuyoshi - Japan 6 x Quattros for inspection

S878 - Return 3237

GRN 3533 - Red Card Reject Stock - 902 & 903-111516 (Quattro PCB's)

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GRN 3534 - Redcard Reject Stock - 902-111516 (Quattro PCB's)

GRN 3529 - Cooksditch House - Leaking connections on new Incomaster

GRN3548 - Royal Stoke University Hospital

GRN3495 Midland Metro Hospital - 9 x Quattro's returned

GRN3976 - Royal Glamorgan Hospital Panaway DS trial - As per Stew's email 18.12.2024 - the motor start capacitor was not switching off – hence the high amps and F4 (overload) faults. Steve Williams has the motor on his van, and he will return to Alton Road when next visiting/pas…

GRN3973 - 3 x 931x111565 to be returned from Taylor Woodrow Construction - Facilities, Whiston Hospital. Collected on 11.10.2024. Customer ordered incorrect phase. Sales Order: S-083293 and Despatch Note: D-109743. Machines have not been used and in their original packaging.

GRN3972 - The Circle Group - 2 x Panaway DS – Auto Open / Manual Close 1ph Trial Machine 951T111565. Reason for return: The customer won't be using them.

GRN3791 - Goole & District Hospital - Panaway DS – Auto Open / Manual Close 1ph Trial Machine 951T111565. Reason for return: customer felt it wouldn't be fair to trail the machine on one of the wards with no intention to purchase. It has not been used.

GRN3790 - 1PH phase motor being returned back from Royal Stoke University Hospital. It's not been used and in it's original packaging. Sales order: S-083104 & Despatch Note D-109499. Reason for return: customer ordered incorrect phase. New phase motor sent out.

GRN3789 - Leicester Royal Infirmary - Return of a Sluicemaster Panaway in exchange for a reconditioned machine. The machine has been sanitized before being collected. Wendy has asked for this to be put in the garage.

GRN3788 - Serco Limited - Norfolk & Norwich University Hospital. Return of a single-phase macerator, and the customer required a three-phase machine instead. The macerator is still in its box and not been used.

GRN3787 - Faulty Solo Macerator from Greenpol. Serial Number: 1130D-1193

GRN3785 - Return of a 3PH Inco motor from Greenpol. Haigh need to investigate the reason why the motor failed. A replacement motor assembly has been sent.

GRN3783 - Select Heathcare Group/Island Court - 1107F-1140 - Incomaster Incontinence Waste Disposal (230-1-50hz). Customer cancelled the the trial and asked for Haigh to organise collection/return of the macerator. The machine was not plumbed / plugged in and doesn’t appear to h…

GRN3782 - Darran Anderson (Haigh service engineer) has returned a pallet of parts (latches, motors etc).

GRN-3780 909-013620 75-01 PATH DISPOSAMATIC (230/1/50) - The customer has informed us that the machine has been supplied with a crack in the casting. Please see image attached. New replacement being sent under sales order: S-082137.

GRN3593 - MECHANICAL ASSEMBLY - 1ph SPARES KIT - Whoopsie 402-105222 - Returned by Steve Williams faulty from Dogs Trust site.

GRN3591 - Mary Tavy Returned PP10 Geared Drive Number 2

GRN3589 - Mary Tavy Returned PP10 Geared Drive

GRN3587 - Whoopsie Away motor - wrong/phase ordered/sent

GRN3586 - Quattro 1PH Original - Customer quoted/ordered incorrect phase.

GRN3585 - Incomaster Returned. Referenced Wendy.

GRN3582 - Platinum Facilities - Machine returned back as incorrect phase. Correct phase sent out.

GRN3576 - Returned Quattro from Sheffcare

GRN3575 - Returned Incomaster from Sheffcare

GRN3573 - Loan Machine Return - Whipps Cross

GRN3567 - North Cotswold Hospital - Quattro 1ph Motor (909-014614)

GRN3566 - James Paget University Hospital NHS Foundation Trust - PanawayM1

GRN3496 - Hospital Tech Supplies - Ireland

GRN3579 - 404-111566 1PH Q. Simon (service engineer) received part to find it damaged.

GRN3571 - Quattro Motor - Countess of Chester

GRN3400092 HYDRO INTERNATIONAL 84550 FERNIEGAIR 71338-H29176 REF 84325 (INCORRECT UNIT SUPPLIED) 901STX109180 302 ACE PUMP RETURN CUSTOMER WARRANTY

GRN3400092 HYDRO INTERNATIONAL 84550 FERNIEGAIR 71338-H29176 REF 84325 (INCORRECT UNIT SUPPLIED) 901STX109180 302 ACE PUMP RETURN CUSTOMER WARRANTY

grn3400091 SCOTTISH WATER ECHT SWA01-002427113 /302STX110085 153 ACE PUMP RETURN

GRN3400090 201 84325 SENT IN ERROR M&N

GRN340089 SEVERN TRENT REF 84442/84433 SERVICE EXCHANGE REF OLD UNIT 901STX109180 69899 302 ACE PUMP GA SERVICE EXCHANGE (NEW TYPE)